Brand Certified
Macmillan Benefits Service - Ipswich, Suffolk
Certified by Macmillan Benefits Service - Ipswich, Suffolk • May 24, 2026
Business Details
John Le Vay Cancer Information Centre at Ipswich Hospital, Ipswich, Ipswich, Suffolk
IP4 5PD, United Kingdom
Certified by Macmillan Benefits Service - Ipswich, Suffolk • May 24, 2026
+44 3456 006257
Certified by Macmillan Benefits Service - Ipswich, Suffolk • May 24, 2026
http://www.macmillan.org.uk/cancer-information-and-support/get-help/macmillan-support-line
Certified by Macmillan Benefits Service - Ipswich, Suffolk • May 24, 2026
About
Certified by Macmillan Benefits Service - Ipswich, Suffolk • May 24, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
We are resuming limited face to face appointments at specific hospital sites. Please call us for more details. Other sites, we can still offer support over the telephone and, or email.
We provide free and confidential benefits advice to people affected by cancer and their families. We can advise you on a wide range of issues including what benefits you're eligible for, how to maximise your income, support with appeals, tax credits, housing costs and transport concessions. This includes: Identification of all benefits and support with applications and form completion. Help with Blue Badge Applications.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Certified by Macmillan Benefits Service - Ipswich, Suffolk • May 24, 2026
Macmillan Benefits Service - Ipswich, Suffolk
John Le Vay Cancer Information Centre at Ipswich Hospital, Ipswich, Ipswich, Suffolk
IP4 5PD, United Kingdom
Hours
Certified by Macmillan Benefits Service - Ipswich, Suffolk • May 24, 2026
Monday9:00 AM - 4:00 PM
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Frequently Asked Questions About Macmillan Benefits Service - Ipswich, Suffolk
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
How can I contact Macmillan Cancer Support if affected by cancer in Ipswich?
You can contact Macmillan Cancer Support's cancer support experts for free on the Macmillan Support Line at 0808 239 5724, open 7 days a week from 8 am to 8 pm.
What services does Macmillan Benefits Service offer for people affected by cancer?
The service provides cancer information, counselling, complementary therapies, benefits advice, grants advice, and support groups to help those affected by cancer.
Is the Macmillan Support Line free to call from within the UK?
Yes, calls to Macmillan's Support Line on 0800 808 0000 are free from all UK landlines and mobile phones; however, calls from business accounts may incur charges.
Where is Macmillan Benefits Service located in Ipswich?
It is located at the John Le Vay Cancer Information Centre at Ipswich Hospital, Heath Road, Ipswich, Suffolk IP4 5PD, United Kingdom.
What are the opening hours for the Macmillan Support Line?
The Support Line is open 7 days a week, from 8 am to 8 pm.
Are there cancer support resources available in British Sign Language?
Yes, Macmillan produces cancer information in British Sign Language (BSL) and offers assistance using the Support Line through BSL.
How can I access information about Macmillan Cancer Centres?
Information about Macmillan Cancer Centres is available online at https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres.
What nearby medical facilities can I find close to the Macmillan Benefits Service in Ipswich?
Nearby medical facilities include Ipswich NHS Hospital, Suffolk MRI Centre, Fracture Clinic, Rheumatology department, Orthopaedic Department & Clinic, Cardiology Dept at Ipswich Hospital, and Ipswich Hospital Pharmacy.
Where can I grab a coffee near the Macmillan Benefits Service in Ipswich?
You can visit Costa Coffee nearby for coffee and refreshments before or after your visit.
How can nearby services like Hospital Radio support patients at Ipswich Hospital?
Hospital Radio provides entertainment and information for patients in Ipswich Hospital, helping to improve their hospital experience during treatment and support visits.
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